Shipping policy
Marketbagek aims to process customer orders promptly and deliver products to the shipping address provided at checkout. Please make sure your shipping information is accurate and complete before submitting your order.
Order Processing Time
Orders generally require 1–3 business days for processing. Processing time does not include weekends or public holidays.
Once an order has been processed and dispatched, it will enter the shipping stage.
Shipping Time
The estimated shipping time after dispatch is 7–15 business days.
The estimated total time from order processing to delivery is generally 8–18 business days. Actual delivery times may vary due to shipping arrangements, weather conditions, holidays, or other circumstances beyond our control.
Shipping Fees
Shipping fees are calculated based on the discounted merchandise subtotal:
- Orders with a discounted merchandise subtotal of US$39.99 or more qualify for free standard shipping.
- Orders with a discounted merchandise subtotal below US$39.99 are subject to a standard shipping fee of US$12.99.
Applicable shipping fees will be displayed at checkout.
Shipping Address
Orders will be shipped to the address provided by the customer at checkout. Please carefully review your street address, city, postal code, and contact information before submitting your order.
If you need to change your shipping information after placing an order, please contact us as soon as possible. Address changes may not be possible once an order has entered processing or shipping.
Shipping Delays
We make reasonable efforts to process and ship orders within the estimated timeframes. However, actual delivery times may vary due to shipping arrangements, weather conditions, holidays, or other circumstances beyond our control.
If your order has not arrived within the estimated delivery timeframe, please contact us by email with your order number so that we can help check its status.
Contact Us
If you have questions about order processing, shipping fees, or delivery progress, please contact us:
Email: [email protected]
Phone: +86 13800138000