Privacy policy

Marketbagek values your personal information and privacy. This Privacy Policy explains what information we may collect when you visit our website, browse products, or place an order, how we use that information, and how we handle and protect it.

Information We Collect

When you visit or use our website, we may collect the following types of information:

  • Contact information, such as your name, email address, phone number, and shipping address.
  • Order information, such as purchased products, order numbers, payment status, and shipping details.
  • Account information, which may include login and account-related details if you create an account.
  • Device and browsing information, such as IP address, browser type, device information, pages visited, and website usage records.
  • Customer service communications, such as inquiries submitted through email or other customer support channels.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To process orders, payments, and product deliveries.
  • To send order confirmations, shipping notifications, and relevant service communications.
  • To respond to customer inquiries and provide after-sales support.
  • To maintain website operation, security, and service quality.
  • To understand website usage and improve product presentation and user experience.
  • To comply with applicable laws and handle necessary business matters.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, remember certain user preferences, understand website traffic, and improve the browsing experience.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

Sharing of Information

We may share necessary information with relevant third parties to the extent required to provide our website and order services, including:

  • Payment service providers, to process payments and related transactions.
  • Shipping and logistics providers, to complete order deliveries.
  • Website technology and service providers, to maintain the website, process data, or provide necessary technical support.
  • Legal or regulatory authorities, when disclosure is required by law or is otherwise legally necessary.

We do not sell personal information to third parties as a commodity.

Data Retention and Security

We retain relevant information for a reasonable period as needed to fulfill the purposes described in this policy. We take reasonable measures to protect information against unauthorized access, use, disclosure, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have other rights regarding how your information is processed.

To submit a privacy-related request, please contact us using the email address provided in this policy. We may need to verify your identity before processing your request.

Children's Privacy

Our website is not specifically intended to provide services to children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address the information as required by applicable law.

Third-Party Websites

Our website may contain links to third-party websites or services. These third parties have their own privacy policies and information-handling practices. We do not control their content or privacy practices. Please review their privacy policies when visiting third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations or applicable legal requirements. Updated content will be published on this page and will apply from the time of publication.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: [email protected]

Phone: +86 13800138000

Company Name: Guangzhou Eyu Commercial Bank (Sole Proprietorship)

Business Address: Room 501, No. 21 Dongxinyuan 2nd Street, Dongyong Town, Nansha District, Guangzhou, Guangdong Province, China